Once the purchase is completed, the gift voucher will be automatically sent as a PDF by email to the recipient, and the buyer will receive a confirmation email. The voucher will not be shipped physically. If you don’t receive it within a few minutes, please check your spam folder or contact us at recepcion@medanohotel.com.

This gift voucher is non-refundable and cannot be returned. If there is an error in the recipient’s details or in the message, please contact us at recepcion@medanohotel.com so we can make the necessary correction. The voucher is valid for 12 months from the purchase date.

By completing the purchase, the buyer accepts the purchase and delivery terms of medano.es.